Telemedicine and Vet-Valet Services.
We are now offering telemedicine and vet-valet services for San Diego NeighborhoodVet patients. We understand the coronavirus pandemic is bringing rapidly changing and unprecedented challenges. Telemedicine consultations, along with our curbside service at FIDUS Pet Concierge in Sorrento Valley, help promote social distancing while allowing your pets to continue to receive the veterinary care they deserve. For those who have an established veterinary patient client relationship and whose pets cannot come in, you can stay home while we discuss their condition, prescribe any necessary medications and, if needed, deliver them to you same day. We offer phone calls, video chats, and email, sharing any photos and past records you may have, in addition to providing your observations. With the California State of Emergency declaration, regulations now allow expanded telemedicine service such that if your pet cannot be present for a physical examination in a timely manner, we can provide necessary and prompt care and treatment as long as the condition does not require and in-person visit (this is at the attending veterinarians discretion). Because some health conditions will not be appropriate for telemedicine due to limitations without a physical examination and diagnostic tests, we will offer a curbside, vet-valet service at FIDUS Pet Concierge located in Sorrento Valley. The address is 10675 Calle Mar De Mariposa STE 104, San Diego, CA 92130. We ask that you call us at 858.249.8707 to schedule an in-person physical exam. We will be practicing government recommended social distancing and wearing proper PPE during the duration of the exam. At the time of your appointment, you will be greeted by a staff member in the parking lot. Your pet will be escorted from your car into our exam room. When the exam is over, your pet will be escorted back to your car. All paperwork and payments will be completed online. We appreciate your patience during this time. Our goal has always been to serve you. If there is anything we can do to customize your pets care please let us know.